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Terms & Conditions

  1. This Privacy Policy governs the manner in which R & R Trading Ltd (Eye2eye contactz) collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the site and all products and services offered by R & R Trading Ltd (Eye2eye Contacts)

    Personal identification information

    We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

    We store the contract(s)/your order(s) content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login.


    Non-personal identification information

    We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.


    Web browser cookies

    Our Site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


    How we use collected information

    R & R Trading Ltd ( Eye2eyeContactz)may collect and use Users personal information for the following purposes:

    • - To process your order
      We will use your information to enable us to process and despatch your order as quickly as possible
    • - To improve customer service
      Information you provide helps us respond to your customer service requests and support needs more efficiently.
    • - To improve our Site
      We may use feedback you provide to improve our products and services.
    • - To process payments
      We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • - To send periodic emails
      We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.


    How we protect your information

    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

    Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

    Sharing your personal information

    We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

    Obtaining a copy of the information we hold about you

    It is your right under the under the Data Protection Act 1998 to obtain a copy of the information we hold about you, please write to us at : Data Protection Officer, R & R Trading Ltd69 Walton Avenue, South Harrow, Middlesex, HA28QY enclosing a cheque or postal order for £10 payable to "R & R Trading Ltd". Please confirm your Full Name, Address, Telephone Number, and any details to help us identify and locate your information. If any of the details are incorrect, please let us know and we will amend them, alternatively we will on your request delete the data held.

    Third party websites

    Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

    Changes to this privacy policy

    R & R Trading Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


    Other conditions

    We are not responsible for any typographical errors or defects the product may have, that is the suppliers’ responsibility. If a product is temporarily out of stock this can increase the expected delivery time, you as a customer will be informed if this happens. Colours may vary due to differing computer settings, we do not take responsibility for any shade variations.  We cannot guarantee the colour result, as this will differ from one individual to another depending on original eye colour. We cannot guarantee that the products’ images on our website reflect the products’ exact appearance. All attempts at fraud or other illegal activities will be followed by police action. We store all IP addresses.


    Age Limit

    There is  legal age of 16yrs + limit for using lenses. However, if you are under 16yrs you must have a parent’s or guardian’s consent before ordering from us. We also advise you to consult an eye specialist before using our products. We are not responsible for minors who, through breach of parent’s or guardian’s trust/consent, order from our website. We encourage parents and guardians of minors to monitor the minor’s online browsing. Our goods are sent in good faith, any dispute over a minor’s purchase is a dispute, which must be resolved between his/her parent or guardian.



    Discount codes often have a time limit and are restricted to one coupon per person. state that the distribution of discount codes is personal and therefore reserve the right to deny the use of a customer discount code that was not directly provided by


    Unlawful or Prohibited Use
    You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

    Web Site Terms of Use
    All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Eye2eyeconatz owns the copyright in all materials on this site.

    Your acceptance of these terms

    By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

    Contacting us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
    R & R Trading Ltd
    69 Walton Avenue

    South Harrow


    Tel: 07849594127


    R & R Trading Ltd is not responsible for damages that might arise from wrong handling of coloured eye2eye Accessories, transit or cleaning agents, wrong application of the cleaning agents, exaggerated wearing times, staining and tearing of coloured eye contacts and wrong ordering information. Likewise, R & R Trading Ltd is not responsible for goods supplied defective by the manufacturer. R & R Trading Ltd is not responsible for the compatibility and the possible consequences of the goods supplied. Should your ophthalmologist or optician have advised you not to wear eye contacts, you must not use these contacts either. We explicitly recommend you consult an ophthalmologist or optician about how to handle the contacts appropriately. The contacts might not be suited to you, always ask your ophthalmologist or optician about this.

    If you have any of the following Conditions please do not purchase Eye2eye conatcts


    1.          Any eye infections (e.g Conjunctivitis)
    2.          Any corneal conditions (e.g Keratitis)
    3.          Any allergic eye conditions (e.g hay fever)
    4.          Any Chronic eye conditions ( e.g Glaucoma)