contactz) collects, uses, maintains and discloses information
collected from users (each, a "User") of the Eye2eyecontacts.com website ("Site").
by R & R
Trading Ltd (Eye2eye Contacts)
Personal identification information
We may collect personal identification information from users in a variety of
ways, including, but not limited to, when users visit our site, register on the
site, place an order, fill out a form, and in connection with other activities,
services, features or resources we make available on our site. Users may be
asked for, as appropriate, name, email address, mailing address, phone number,
credit card information. Users may, however, visit our site anonymously. We
will collect personal identification information from users only if they
voluntarily submit such information to us. Users can always refuse to supply
personally identification information, except that it may prevent them from
engaging in certain Site related activities.
We store the contract(s)/your order(s) content and will send you the details of
your order as well as our general terms via e-mail. You can find the terms here
at all times. The details about your recent orders can be found in your
We may collect non-personal identification information about users whenever
they interact with our site. Non-personal identification information may
include the browser name, the type of computer and technical information about
Users means of connection to our Site, such as the operating system and the
Internet service provider’s utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance user experience. User's web
browser places cookies on their hard drive for record-keeping purposes and
sometimes to track information about them. User may choose to set their web
do so, note that some parts of the Site may not function properly.
How we use collected information
R & R Trading Ltd ( Eye2eyeContactz)may collect and use Users personal
information for the following purposes:
- - To process your order
We will use your information to enable us to process and despatch your
order as quickly as possible
- - To improve customer service
Information you provide helps us respond to your customer service requests
and support needs more efficiently.
- - To improve our Site
We may use feedback you provide to improve our products and services.
- - To process payments
We may use the information users provide about themselves when placing an
order only to provide service to that order. We do not share this
information with outside parties except to the extent necessary to provide
- - To send periodic emails
We may use the email address to send user information and updates
pertaining to their order. It may also be used to respond to their
inquiries, questions, and/or other requests. If user decides to opt-in to
our mailing list, they will receive emails that may include company news,
updates, related product or service information, etc. If at any time the user
would like to unsubscribe from receiving future emails, we include
detailed unsubscribe instructions at the bottom of each email or User may
contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and
security measures to protect against unauthorized access, alteration,
disclosure or destruction of your personal information, username, password,
transaction information and data stored on our Site.
Sensitive and private data exchange between the site and its users happens over
a SSL secured communication channel and is encrypted and protected with digital
signatures. Our Site is also in compliance with PCI vulnerability standards in
order to create as secure of an environment as possible for users.
Sharing your personal information
We do not sell, trade, or rent users personal identification information to
others. We may share generic aggregated demographic information not linked to
any personal identification information regarding visitors and users with our
business partners, trusted affiliates and advertisers for the purposes outlined
above. We may use third party service providers to help us operate our business
and the site or administer activities on our behalf, such as sending out
newsletters or surveys. We may share your information with these third parties
for those limited purposes provided that you have given us your permission.
Obtaining a copy of the information we hold about you
It is your right under the under the Data Protection Act 1998 to obtain a copy
of the information we hold about you, please write to us at : Data Protection
Officer, R & R Trading Ltd69 Walton Avenue, South Harrow, Middlesex, HA28QY
enclosing a cheque or postal order for £10 payable to "R & R Trading
Ltd". Please confirm your Full Name, Address, Telephone Number, and any
details to help us identify and locate your information. If any of the details
are incorrect, please let us know and we will amend them, alternatively we will
on your request delete the data held.
Third party websites
Users may find advertising or other content on our site that link to the sites
and services of our partners, suppliers, advertisers, sponsors, licensors and
other third parties. We do not control the content or links that appear on
these sites and are not responsible for the practices employed by websites
linked to or from our site. In addition, these sites or services, including
their content and links, may be constantly changing. These sites and services
may have their own privacy policies and customer service policies. Browsing and
interaction on any other website, including websites which have a link to our site,
is subject to that website's own terms and policies.
time. When we do, we will revise the updated date at the bottom of this page.
We encourage users to frequently check this page for any changes to stay
informed about how we are helping to protect the personal information we
collect. You acknowledge and agree that it is your responsibility to review
We are not responsible for any typographical errors or defects the product may
have, that is the suppliers’ responsibility. If a product is temporarily out of
stock this can increase the expected delivery time, you as a customer will be
informed if this happens. Colours may vary due to differing computer settings,
we do not take responsibility for any shade variations. We cannot guarantee the colour result, as
this will differ from one individual to another depending on original eye
colour. We cannot guarantee that the products’ images on our website reflect
the products’ exact appearance. All attempts at fraud or other illegal
activities will be followed by police action. We store all IP addresses.
There is legal age of 16yrs + limit for
using lenses. However, if you are under 16yrs you must have a parent’s or
guardian’s consent before ordering from us. We also advise you to consult an
eye specialist before using our products. We are not responsible for minors
who, through breach of parent’s or guardian’s trust/consent, order from our
website. We encourage parents and guardians of minors to monitor the minor’s
online browsing. Our goods are sent in good faith, any dispute over a minor’s
purchase is a dispute, which must be resolved between his/her parent or
Discount codes often have a time limit and are restricted to one coupon per
person. Eye2eyecontactz.co.uk state that the distribution of discount codes is
personal and therefore reserve the right to deny the use of a customer discount
code that was not directly provided by Eye2eyecontactz.co.uk
You shall not use this site for any purpose that is unlawful or by any means
prohibited under this terms and conditions. You shall not use this site in any
manner, which may harm or other parties or adversely affect the site
functionality or its use by others. You shall not attempt or obtain from or
through this site any information that is not already and intentionally made
available from or through it.
All the information on this web site is intended for guidance only. The web
site is regularly updated. Products and prices are subject to change with out
notice. Eye2eyeconatz owns the copyright in all materials on this site.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy. If you do not
agree to this policy, please do not use our Site. Your continued use of the
Site following the posting of changes to this policy will be deemed your
acceptance of those changes.
site, or your dealings with this site, please contact us at:
R & R Trading Ltd
69 Walton Avenue
R & R Trading Ltd is not
responsible for damages that might arise from wrong handling of coloured
eye2eye Accessories, transit or cleaning agents, wrong application of the
cleaning agents, exaggerated wearing times, staining and tearing of coloured
eye contacts and wrong ordering information. Likewise, R & R Trading Ltd is
not responsible for goods supplied defective by the manufacturer. R & R
Trading Ltd is not responsible for the compatibility and the possible
consequences of the goods supplied. Should your ophthalmologist or optician
have advised you not to wear eye contacts, you must not use these contacts
either. We explicitly recommend you consult an ophthalmologist or optician
about how to handle the contacts appropriately. The contacts might not be
suited to you, always ask your ophthalmologist or optician about this.
If you have any of the following Conditions please do not purchase Eye2eye
eye infections (e.g Conjunctivitis)
corneal conditions (e.g Keratitis)
allergic eye conditions (e.g hay fever)
Chronic eye conditions ( e.g Glaucoma)